My order was spelled incorrectly upon arrival. I contacted the shop and she told me she spelled it as I had suggested. I sent her a picture showing her the order was, in fact, not how I had requested. She told me she would send the individual letter to replace the incorrect one. I waited a while and asked when this would come in. She still hasn't replied. It has been over a month now and I still can't give my fiance his birthday present, which was over a month ago.
Very good delivery and good product. Will use them again!
Very fast shipping! Great transaction.
The charms themselves are perfect. It’s just the amount of time it took to get them that got me.
Great 10 feet of circle silver plated chain; thanks!
I am in LOVE with my new ring! It fits me perfectly and it looks even better in person. Very good quality for the price and completely unique. Will certainly be purchasing again!
Recu dans une superbe boite ,il est magnifique .
It is my second lot of these faces and I can't have enough of them. They are so beautiful! The communication was great also. Wonderful shop and exquisite items.
Awesome communication and she worked with the time frame I needed! Thank you!
So cute Great service thank you
I could not ask for a better product. I ordered this on May 20th and got it May 28th. She was super fast and answering my questions. It turned out better than I thought. I love it and cannot wait to give it to my daughter. (this is her step mom and step brother they passed away in a tragic car accident.) My daughter wanted a locket with their photo. Thank you JadeLockets!!!
It was okay, but the top part easily comes off which caused two out of 5 hearts to break because while wearing the necklace the heart part just fell off. Super glue the top to the glass part of the necklace.
Bought this as a present for my mom and she loves it!
Should you not be totally satisfied with your items we offer a refund and exchange service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.