My order was spelled incorrectly upon arrival. I contacted the shop and she told me she spelled it as I had suggested. I sent her a picture showing her the order was, in fact, not how I had requested. She told me she would send the individual letter to replace the incorrect one. I waited a while and asked when this would come in. She still hasn't replied. It has been over a month now and I still can't give my fiance his birthday present, which was over a month ago.
Great supply for the cost.
I expected it to be better quality
Very nice, good quality pattern.
My friend loves the charm customized with her sons name on it! I couldn’t wait to give it to her in a locket. Thank you so much for your quick responses and shipping was really fast.
Love it!!! It was exactly what I was hoping it would be!
Should you not be totally satisfied with your items we offer a refund and exchange service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.